Peer2Politics
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Peer2Politics
on peer-to-peer dynamics in politics, the economy and organizations
Curated by jean lievens
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2016 Customer Service Trends: Empowering All Employees to Serve the Customer

2016 Customer Service Trends: Empowering All Employees to Serve the Customer | Peer2Politics | Scoop.it
“Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in ha…
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Think Global, Print Local: A Campaign for a New Commons-Based Publishing Network

Think Global, Print Local: A Campaign for a New Commons-Based Publishing Network | Peer2Politics | Scoop.it
Have you ever wanted to share an inspiring book that you thought could help people and communities elsewhere, but in another language? Have you thought about combining decentralized online and offline ways of sharing information? Have you imagined more complex, layered projects crossing cultures and oceans, while also saving resources and building the commons?
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